All my clients wanted a carousel, now it's an AI chatbot

· ai · Source ↗

TLDR

  • A freelance web developer traces the cycle from carousels to cookie banners to AI chatbots, arguing each is a social signal, not a tool.

Key Takeaways

  • Clients request chatbots not for utility but to avoid looking behind competitors, a visibility reflex repeated across carousel and cookie-banner eras.
  • Most clients admit they personally close chatbots immediately, yet still insist on having one, separating stated preference from purchasing behavior.
  • Smolweb and Gemini-protocol-style sites, fast and minimal, get genuine positive reactions but are dismissed as “too simple” because simplicity does not signal effort or budget.
  • Building a genuinely minimal site is often harder than bolting on a chatbot, but the restraint is invisible and clients cannot price what they cannot see.
  • The author frames this as a supply-side problem: a decade of bloated pages and feature arms races redefined what a “real” website looks like, so clients are reading a distorted room.

Hacker News Comment Review

  • A concrete cautionary case emerged: a nonprofit’s AI chatbot racked up a $2,000 API bill not from user conversations but from a consultant-configured greeting prompt firing on every page load, a silent cost trap builders should audit before deployment.
  • Commenters broadly agreed the chatbot push comes from business stakeholders, not users, with one noting casual users show no demand for chat widgets, only the businesses themselves do.
  • There is dark consensus that “bad consultant” practices are closer to average than exceptional, and that AI company marketing is the real upstream driver of client pressure.

Notable Comments

  • @h05sz487b: Deadpan fix: “implement a mock chatbot that answers from a set of pregenerated wrong answers. Noone will know the difference.”
  • @enos_feedler: Frames the fear-of-looking-behind dynamic as the single force driving the entire tech sector right now, not just client websites.

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